
Frequently Asked Questions
Find the answers to your questions below! Still have a question? Contact us here or send us an email at jebenajoycafe@gmail.com.
General lnquiries
What is included in the coffee ceremony packages?
Each coffee ceremony package includes freshly roasted coffee, traditional snacks (popcorn, himbasha, kolo, and dabo kolo), and a culturally enriching experience where guests learn about the significance of the coffee ceremony. Read about what's included in a coffee ceremony here.
Booking Information
How do I book a coffee ceremony?
To book a coffee ceremony, select the package that suits your needs. Complete your reservation by filling out the booking form and submitting payment. You will receive a confirmation email with the details of your booking.​
Coffee Ceremony Details
What types of coffee do you offer?
We offer a selection of premium coffee blends from various regions, including Ethiopian, Rwandan, Costa Rican, Guatemalan, Colombian, Brazilian, and Mexican coffee. You can choose your preferred blend when booking your ceremony.
Can I customize the snacks provided during the ceremony?
Yes! We can accommodate certain requests for additional snacks or modifications. Please contact us before your event to discuss any specific dietary needs or preferences.
Cancellation and Rescheduling
What is your cancellation policy?
You can cancel your reservation by submitting a request via email. Full or partial refunds may be offered. Read more about our cancellation policy here.
Can I reschedule my event?
Yes, you can reschedule your appointment up to 48 hours before your scheduled event. Please reply to your confirmation email with your desired new date and time, and we will do our best to accommodate your request.